Our Terms and Conditions

Q: How do I self-exclude from the platform?

Contact our 24/7 support team by live chat or email at support@bohocasino.com and request a self-exclusion period. We will close your account, return your withdrawable balance and take reasonable steps to prevent re-registration.

These terms form a binding agreement between you and Boho Casino, operated by Hollycorn N.V. under Curaçao licence 8048/JAZ2019-000. Please read them carefully before you register or play on our platform.

What Accepting These Terms Means

By creating an account, logging in or placing a single wager on our platform, you confirm that you have read, understood and accepted these terms in full. The agreement takes effect at the moment you complete registration, or earlier if you use any part of bohocasino-aud.com that requires it. If you disagree with any clause, do not register and do not play.

We may update these terms from time to time as described in the section on changes below. Continuing to use your account after an update comes into force means you accept the revised version. Playing with real funds always constitutes acceptance of the version current at that moment.

Who Can Register and Play

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher, and you must not be resident in a restricted territory. We do not accept players from the United States, the United Kingdom, the Netherlands, France, Spain, Italy, Belgium, Portugal, Israel, Lithuania, Latvia, Russia or Belarus. It is your responsibility to check that online gambling is legal where you live.

Each person may hold one account only. Registering multiple accounts under different names, emails or payment details is a breach of these terms. You must keep your login details confidential, because all activity under your account is treated as your own. As part of our KYC obligations, we must verify your identity, address and payment method before your first withdrawal, and we aim to complete this review within 48 hours.

1. Provide accurate, current and complete information at registration.
2. Supply valid identification documents when we request them.
3. Notify us promptly if any registration detail changes.
4. Never allow a third party to access or use your account.

Deposits, Withdrawals and Verification

We accept deposits through PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton, Bitcoin, Ethereum and Tether, with a minimum deposit of 1 AUD. Withdrawals start at 15 AUD and are capped at 6,500 AUD per day and 24,000 AUD per month. Crypto and e-wallet payouts are processed instantly or within 24 hours; cards and bank transfers take one to five business days. We charge no fees, though your payment provider may apply its own.

Withdrawals are available only after you have completed KYC verification. We may ask for documents again at any point where your activity warrants a further check. An account left dormant for twelve consecutive months may attract an administrative fee, and we will attempt to notify you before it is applied. Funds must be wagered at least once before withdrawal where required by anti-money-laundering rules.

How Our Bonuses Work

Bonuses, free spins and promotional offers carry their own specific rules published alongside them, and those rules form part of these terms. Our welcome package, for example, requires a 40x wagering requirement and remains active for seven days from activation. Unless a promotion states otherwise, bonus funds must be wagered in full before any winnings become withdrawable.

While an active bonus is running, the maximum permitted bet per spin or round is limited, and wagers on certain excluded games may not count toward the wagering requirement. Check the promotion page for the current game exclusions before you play. Bonuses expire on the date stated in each offer, and expired bonus funds and associated winnings are removed from your balance. We may withhold or reclaim bonus funds where an offer has been obtained through misuse.

1. Complete the stated wagering requirement within the stated time.
2. Do not exceed the maximum bet while a bonus is active.
3. Play only the games that count toward the requirement.
4. Never use a bonus in a way contrary to its intended purpose.

Conduct We Do Not Permit

We treat fraud seriously and reserve the right to suspend accounts, void bets and withhold funds while we investigate. The following conduct breaches this agreement and may lead to permanent closure of your account and forfeiture of balances.

You must not use our platform while located in a restricted jurisdiction, and using a VPN or any technical means to mask your true location is strictly prohibited. Equally, you must not register more than one account to claim a bonus more than once, nor collude with other players, use automated software or bots, reverse deposited funds through chargebacks, exploit software faults, or provide false documents at any verification stage.

1. Fraud, identity misrepresentation and falsified documents.
2. Chargebacks and reversed deposits.
3. Multiple accounts or shared household bonus claims.
4. Collusion, bot play and software exploitation.
5. VPN or proxy use to bypass geo-restrictions.

Responsible Play and Self-Exclusion

Gambling must stay a form of entertainment, not a source of financial pressure. We give every player tools to stay in control: deposit limits, loss limits, session reminders, reality checks and time-outs. You can set or change these limits at any time from your account settings, and increases take effect only after a cooling-off period.

If gambling stops being fun, you can request a self-exclusion period ranging from six months to permanent closure. During a self-exclusion we will close your account, return any withdrawable balance and take reasonable steps to prevent you from re-registering. We also encourage you to contact Gambling Help Online on 1800 858 858, a free and confidential Australian support service. If we notice patterns that suggest harm, we may contact you with responsible-gambling information.

Closing Accounts and Raising Disputes

You may close your account at any time by contacting our support team, available 24 hours a day through live chat or at [email protected]. Closure takes effect once any outstanding bets are settled and your withdrawable balance has been paid out. We may also close an account where these terms have been breached or where we are legally required to do so.

If you have a complaint, contact our support team first and we will attempt to resolve it promptly. If our initial response does not satisfy you, you may escalate the matter to the licence authority in Curaçao. These terms are governed by the laws applicable to our licence, and by continuing to play you accept that jurisdiction. We commit to handling every complaint fairly and to keeping you informed of progress throughout the process.

When We Change These Terms

We may amend these terms to reflect changes in law, our licence conditions, our games or our payment services. Updates take effect either on the date stated in the revised document or, where none is stated, seven days after publication on this page. The version in force is always the one published at bohocasino-aud.com at the time you play.

Where a change materially affects your rights or obligations, we will notify registered players by email or through an in-account message before the change applies. If you continue using our platform after that date, the revised terms apply to you. If you do not accept an update, you may close your account before the effective date and withdraw any available balance in the usual way.

Frequently asked questions

How old do I have to be to play at Boho Casino?

You must be at least 18 years old, or the legal gambling age in your jurisdiction if that is higher. We verify your age during KYC before your first withdrawal.

When can I withdraw my winnings?

You can withdraw once you have completed KYC verification. The minimum withdrawal is 15 AUD, and payouts take from instantly up to 24 hours for crypto and e-wallets, or one to five business days for cards and bank transfers.

What happens if I breach the bonus rules?

We may void bonus funds, remove associated winnings and, for serious misuse, close your account. Always check the maximum bet and game exclusions stated on each promotion before playing with an active bonus.

How do I self-exclude from the platform?

Contact our 24/7 support team by live chat or email at [email protected] and request a self-exclusion period. We will close your account, return your withdrawable balance and take reasonable steps to prevent re-registration.